Detour active
Route 14 Bottleneck
Bridge detour affects 5 service runs
Transit bottlenecks
Transit app + Moovit live bottleneck view
Transit app + Moovit live bottleneck view
Start with live alerts, show alternatives next, and explain public reasons for service changes in a rider-friendly map/list view.
Open need
18 runs
Standees > capacity
Capacity
94%
Bus routes
Public reason
Available
medium — APC ±5%
Trust boundary
marketplace options
Detour active
Bridge detour affects 5 service runs
Needs capacity
32 unmet trips with accessible vehicle gap
Monitoring
18 runs above standee capacity
compare paths
Marketplace products help people choose quickly. CivicSyn uses that pattern to make public-service choices legible: what is available, what is constrained, and what public reason will follow.
after selection
Submit
Share need, access needs, urgency, and consent.
Match
Compare capacity, timing, delivery, and public constraints.
Explain
Publish a public-safe reason and status update.
overview
Phone / public desk
Call 311 or local pilot desk
Opening window
Today 9 AM to 6 PM
Address
Public area only until a request is matched
Best-fit pattern
Transit app + Moovit live bottleneck view
Highlights
Last 10 weekdays: 12 of 14 overcrowding events fell in 4–6pm window. Spare bus pool: 6 units, 2 operators released from training. Short-turn pattern previously approved by rider advisory in 09/12 vote.
request board
No pending requests
Requests appear here when the public status changes.
No accepted requests
Requests appear here when the public status changes.
No done requests
Requests appear here when the public status changes.
Verified
The public summary for transit bottlenecks matches the published evidence summary and keeps private details out of view.
Correction requested
The status was understandable, but the expected service window should be easier to find on mobile.
Capacity updated
Capacity and constraints were updated before matching, which prevented overpromising.
Common ways people narrow this service area.
Impact
Capacity
Status
What people feel now
Service options and reasons
Follow request changes, appeal outcomes, and public dashboard updates.