Emergency priority
Rapid Heat Repair Pool
Licensed boiler and radiator crews
Housing repair
Thumbtack + Taskrabbit for habitability repair
Thumbtack + Taskrabbit for habitability repair
Residents need the repair-marketplace experience: describe the issue, see available crews, understand priority, and track the work without reading an operator queue.
Open need
47
No heat / no water
Capacity
38
Plumbers (licensed)
Public reason
Available
medium — supplier ETA self-reported
Trust boundary
marketplace options
Emergency priority
Licensed boiler and radiator crews
Booking this week
Insulation, air sealing, minor envelope repair
Accepting referrals
Grab bars, ramps, thresholds, safe-entry fixes
compare paths
Marketplace products help people choose quickly. CivicSyn uses that pattern to make public-service choices legible: what is available, what is constrained, and what public reason will follow.
after selection
Submit
Share need, access needs, urgency, and consent.
Match
Compare capacity, timing, delivery, and public constraints.
Explain
Publish a public-safe reason and status update.
overview
Phone / public desk
Call 311 or local pilot desk
Opening window
Today 9 AM to 6 PM
Address
Public area only until a request is matched
Best-fit pattern
Thumbtack + Taskrabbit for habitability repair
Highlights
Boiler shipment confirmed Fri 11/14 — 24 additional units. Forecast low 18°F through Wed; loaner heater pool covers 60 households. Vulnerability score derived from public health flags submitted by household, not surveillance.
request board
No pending requests
Requests appear here when the public status changes.
No done requests
Requests appear here when the public status changes.
Verified
The public summary for housing repair matches the published evidence summary and keeps private details out of view.
Correction requested
The status was understandable, but the expected service window should be easier to find on mobile.
Capacity updated
Capacity and constraints were updated before matching, which prevented overpromising.
Common ways people narrow this service area.
Urgency
Crew type
Materials
Habitability issues first
Available provider capacity
Follow request changes, appeal outcomes, and public dashboard updates.