Needs coverage
Home Aide Backfill Pool
Licensed aides with consent-aware routing
Eldercare
Care marketplace + visit timeline
Care marketplace + visit timeline
Families need a calm care timeline: what is scheduled, who is coming, what changed, and how to escalate missed visits.
Open need
1,840
In-home aide hours
Capacity
1,420
Licensed aides
Public reason
Available
high
Trust boundary
marketplace options
Needs coverage
Licensed aides with consent-aware routing
Driver shortage
Medical appointments and pharmacy trips
Running today
Meal delivery paired with wellness check
compare paths
Marketplace products help people choose quickly. CivicSyn uses that pattern to make public-service choices legible: what is available, what is constrained, and what public reason will follow.
after selection
Submit
Share need, access needs, urgency, and consent.
Match
Compare capacity, timing, delivery, and public constraints.
Explain
Publish a public-safe reason and status update.
overview
Phone / public desk
Call 311 or local pilot desk
Opening window
Today 9 AM to 6 PM
Address
Public area only until a request is matched
Best-fit pattern
Care marketplace + visit timeline
Highlights
All 14 households have a published opt-in to wellness checks. 3 households have prior 'no-answer escalate' standing instruction. Mobile team has 4 open slots in the next 3 hours.
request board
No accepted requests
Requests appear here when the public status changes.
No done requests
Requests appear here when the public status changes.
Verified
The public summary for eldercare matches the published evidence summary and keeps private details out of view.
Correction requested
The status was understandable, but the expected service window should be easier to find on mobile.
Capacity updated
Capacity and constraints were updated before matching, which prevented overpromising.
Common ways people narrow this service area.
Support
Access
Status
Escalations with consent context
Public-safe summaries
Follow request changes, appeal outcomes, and public dashboard updates.